Hotel Santo Tomas / Historical Property - San Jose (San Jose)

the pool area is lovely , but the tv in my room wasn’t functioning well. the staff was friendly and always ready to help. breakfast choices were tasty , especially the fresh fruit , and the courtyard was relaxing.

I thoroughly enjoyed its well-maintained and functional rooms.

The location was good and magnificent - just 5 minutes' walk from Barrio Amon Neighbourhood. So glad that Wheelchair Accessible room with a terrace and a really cool marble hot tub and comfortable beds I booked was available. The employees were flexible and dedicated.

Excellant service, nice views of garden from my suite.

Friendly staff addressed our concerns promptly.

First, upon arrival, we were assigned a gloomy room in the back without windows. It took a lot of back and forth to get another room with a view that was acceptable. The overall experience.

The manager was very friendly and when he heard my husband was on crutches he upgraded us for free. He also got my parents a better room for the same price when they visited us. Also, one of our mornings we slept in past the breakfast time and they served us anyway. The staff recommended a great place for lunch down the street and even recommended a cheaper place for me to do my laundry instead of their own laundry service.

Waiting with our car in the street while one of us had to enter the hotel and ask them to open the parking area was somewhat annoying. However it was safer if it was open all the time.

The hotel staff were extremely friendly and always available to help you with any questions or needs. The room and bathroom were spacious. The location was perfect for exploring San Jose.

It can be very loud.

a charming hotel with friendly staff and delicious breakfast that makes you feel at home

Amazing personal experience and great location.

I was very happy with the hotel. The staff were very accommodating and the room was quiet and clean. It was an excellent price for its location downtown, within walking distance of everything in el centro, and good advice/map from the staff.

The restaurant was not open for lunch, and the free breakfast didn't have much choice, but there are plenty of places to eat close by. This may be the case only in the off-season, I don't know.

Perfectly clean place in Colonial style with all necessary facilities.

It was just a perfect match for a date night in San Jose with very nice value for money. The courtyard and breakfast area were beautiful and peaceful, making mornings enjoyable. Make sure to explore the nearby museums and parks on foot.

I liked everything about this hotel. It's a small, cozy, family oriented hotel with great service and excellent food service.The staff was very attentive and simpathetic. The hotel owner was always around and making himself useful. Our experience was excellent. I would recommend this hotel and wilkl definitely stay there on my next visit to San Jose, Costa Rica.,

generally very good

Did not get the room we booked. No hot water for shower the first morning

We stayed with a group of friends and loved the location! It was perfect for exploring the nearby parks and museums. We had a blast on the Canopy Tour and White Water Rafting on the Sarapiqui River. The hotel had a great pool and breakfast was delicious. Totally recommend it for a fun getaway.

We had a little hiccup with the hot water in the shower. It was inconsistent , a bummer.

The staff is wonderful and very helpful. We had a balcony room which makes all the difference because it is full of light.

Stairs stairs stairs.

Great staff. Very helpful and friendly. Good coffee and breakfast.

Toilet was old and smelled bad. People sitting in restaurant talking loud and drinking in the evening, thank god for my ear plugs.